Issue: HOA Litigation Avoidance & Board Governance

Problem: Board was inexperienced, and unintentionally entered into mediation with a litigious homeowner over damages that were not HOA responsibility - potentially costing the HOA almost $1M in settlement fees.

Solution: McMills Duffy Consulting performed forensic research of the issues and their genesis - collaborating with HOA legal counsel to educate and present the Board with a holistic legal approach, and a governance framework.

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Issue: Vendor Utilization